Cybersecurity Incident Management

You gain proactive preparedness and immediate access to expert support when a security incident occurs

Our dedicated team helps you minimize downtime, contain threats effectively, and ensure a swift return to normal operations, protecting your business continuity and reputation.

What is Incident Response Service (Retainer)?

An Incident Response (IR) service retainer is a pre-paid agreement with a cybersecurity provider for access to their expert incident response team when a security incident occurs.

This agreement ensures a guaranteed level of service, often including proactive planning, dedicated response resources, and faster activation times compared to ad-hoc engagements.

Essentially, it's like having an on-call, specialized cybersecurity emergency response team ready to help you swiftly and effectively manage and recover from any cyber threat.

Benefits of having IR Retainer

  • Timely access to Cyberatos' experienced incident response professionals

  • Effectively develop and execute your Incident Response Plan (IRP)

  • Minimize the impact of security incidents

  • Proactively enhance your incident response readiness

What you get from Cyberatos?

IR Hotline & Triage Support

An IR consultant conducts an initial remote consultation with you to understand the situation, assess potential severity, and provide immediate guidance on initial steps.

Remote IR Expert Support

Cyberatos IR consultant(s) work alongside your IRT,  providing: Guidance on IRP Execution, Technical Analysis Suppor, Containment Strategy Advice, Eradication Guidance, Recovery Support, Coordination Advice, Post-Incident Review Support

Annual IRP Review

Cyberatos consultant(s) discuss updates needed to your IRP based on environmental changes, lessons learned from incidents or exercises, personnel changes. Provide recommendations for updates to procedures, contact lists, tool references, etc.

Let Us Be your Trusted Cybersecurity Partner

Strategy, Policy, GRC, vCISO